Manhattan Home Design, a furnishings firm specializing in mid-century contemporary and modern items, placements itself as a company of " cost effective deluxe." The business provides a curated collection of furniture, including iconic recreations and original designs, aiming to bring premium, trendy items to a vast audience.
Brand Approach and Products
The brand's core philosophy, as highlighted by CEO Becca Polak, is to supply practical and elegant furniture that shapes the means individuals live. Polak, a former company legal representative that acquired Manhattan Home Design in May 2024, brings a focus on customer-centric solution and high quality. The company's directory consists of preferred items like the Mario Bellini Sofa and the Ducaroy Sofa, frequently made with premium products such as Italian natural leather and velour.
Manhattan Home Design Reviews and the Sitejabber Experience
A extensive consider Manhattan Home Design Reviews from both the firm's site and independent evaluation platforms reveals a mixed image. The Sitejabber site supplies a especially telling point of view, with an general score of 2.6 out of 5 celebrities, recommending a pattern of client frustration.
Favorable Feedback:
Lots of consumers praise the aesthetic and quality of the furniture, noting that items typically go beyond expectations in terms of product and workmanship.
Some evaluations from the company's site highlight products as "statement-making" and "exactly what I required to draw the room together."
Older testimonials from third-party sites additionally mention positive experiences with item quality and prompt distribution.
Unfavorable Comments:
A lot more recent testimonials on independent sites like Sitejabber and Houzz repaint a less positive photo, with regular problems about solution, worth, Manhattan Home Design and deceitful advertising and marketing.
Typical issues highlighted on Sitejabber and other platforms include:
Poor customer service: Consumers report a absence of interaction and problem dealing with problems.
Deceptive techniques: There are discusses of products being listed as "in stock" when they are not, as well as a " trickery" method with furnishings quality and sales.
Delivering and shipment issues: Lengthy hold-ups, unfulfilled orders, and harmed products upon arrival are frequently pointed out.
Problem with returns and reimbursements: Customers have reported significant obstacles in getting refunds or replacements for harmed or poor-quality items.
Manhattan Home Design Becca Polak
Becca Polak is the chief executive officer and owner of Manhattan Home Design. Her background is in the corporate and lawful globe, and she got the business with the goal of improving the online furnishings purchasing experience. She is likewise a factor to the company's blog, where she writes about interior decoration fads and pointers. Her management is concentrated on curating timeless, top quality items and transforming the business's reputation with a much more customer-centric method.